Shipping & Processing Policy
Shipping and Processing Information:
PROCESSING TIME: Processing takes 5-7 business days for ALL Premixed Lip Gloss Base orders, including kits. Processing for all other items are 2 -3 business days. Orders are not processed on the weekend or holidays, and will be processed on the next business day. RUSH ORDER IS NOT AVAILABLE. PLEASE PLACE YOUR ORDER ACCORDINGLY AND TAKE NOTE OF OUR PROCESSING & SHIPPING TIMES. DO NOT EMAIL US UNLESS THE ABOVE TIME FRAME HAS PAST AND YOU HAVE NOT RECIEVED YOUR TRACKING NUMBER.
SHIPPING: 2-3 days and shipped via USPS Priority 2 - 3 Days to US only and a signature is required on orders over $50.00. Shipping is not available on Saturday or Sunday. As soon as your order ships you will receive an email confirmation with your tracking number to the email address you entered on your order. If you did not receive an email, please check your spam folder and add firstname.lastname@example.org.
It is your responsibility to verify your shipping address is correct before you place your order. PSKhair Company, LLC does NOT assume responsibility for items shipped to an incorrect address. You will NOT be refunded and your items will NOT be replaced.
DELIVERY DELAYS: ALL orders over $50.00 will require a signature. If you will not be home to sign for your package, you will need to either schedule a re-delivery online here: https://redelivery.usps.com/redelivery/ or arrange to pick up your package at your post office. This is your responsibility, NOT PSKhair Company's. If your package is returned to us, you will be charged a $25.00 inconvenience fee and you will be responsible for paying shipping $8.95 prior to your package being re-shipped. PSKhair Company is not responsible for any delays, damaged, lost or stolen packages due to carrier constraints. You will NOT be refunded and your items will NOT be replaced. For any of the above issues please contact https://www.usps.com/